Your questions -
our know-how
How long does it take to overhaul or repair a tow release?
The overhaul of a tow release takes approx. 10 to 14 days.
How quickly can you deliver?
We will make your order ready for dispatch on the same day or the next working day, provided we have the ordered products in stock.
Do you have exchange releases?
What are your payment terms?
Can I collect goods on site?
Yes, collection of goods at our premises at Thalkirchner Straße 62 in Munich is possible by prior arrangement. Please contact us in advance so that we can prepare the goods for you.
Which countries do you ship to?
TOST ships worldwide. Deliveries are made within Germany and Europe as well as to non-EU countries. For deliveries outside the EU, additional customs and import-related charges may apply.
How much are the shipping costs?
Shipping costs depend on the weight and the destination. For shipments within Germany, costs are usually between €10.00 and €15.00.
Can I return incorrectly ordered goods?
Yes, unused goods can be returned. Please contact us before sending the goods back. Also ensure that the goods are well packed to prevent damage during transport. Issued FORM ONE certificates and other inspection certificates must be enclosed with the return shipment.
Who bears the cost of return shipping?
As the customer, you bear the cost of return shipping.
What shipping methods are available?
We ship parcels worldwide as standard via DHL, UPS, freight forwarding, or express shipment. If you have specific shipping requests, please inform us early in the ordering process so that we can take them into account.
How can I tell which tire or tube I need?
In our up-to-date wheel assignment list, you will find information for each aircraft on wheels, tires, tubes, and brake discs. If you have any questions, we are always happy to assist you.